I phoned the order for two strip-boxes and grids through on a Friday. Told them I HAD to have it on Saturday as it was to enable me to complete a job on Monday, for which I had to leave at 5am. I was assured delivery on Saturday morning was not a problem. I double checked. The girl in Bristol phoned someone else and phoned me back to say Saturday delivery was assured, so I ordered. Damn things turned up on Tuesday. Left me screwed for the job I bought them for. Thanks very much. Very professional. Will think twice before using Calumet again - and I've spent c.£10k with you in the last 2 years.