I must say the Calumet experience has improved no end in the last 5 years. As a professional, my experience of Calumet was always, "we haven't got it in stock", "its at our branch in Bognor" , "we can have it sent down",or "thanks for your order, unfortunately we've run out....". To complete disinterest....this angered me considering that most pros spend A LOT on equipment, and purchases have to work on a daily basis, not just look good around your neck ! I recently purchased a Nikon D800, and my purchase, straight through from my initial phone call, to pick up was handled with great efficiency and professionalism.