Used to be a great business, wide range of stock, rapid delivery, good prices. Then came changes to the on-line login which never really worked for me - unable to pay on line. At the same time the website was 'updated' and has become almost un-useable. In particular the search function does not work and it is no longer possible to search for your requirements on the site. Calumet still has a good range of products at a good price but now, if I want to purchase from them I must do so on the 'phone. Even this has slowed down as I get the impression that the on-line services do not work for the staff and they often take an inordinate time to find items, prices etc. Needless to say I am now looking elsewhere more and more and suspect that unless the on-line site improves dramatically I will find other suppliers and leave Calumet after a considerable time as a customer.