I telephoned the Glasgow store whilst on holiday up north recently to see if the item I required was in stock. I had checked on the website but would always prefer to buy from a store rather than over the web. I was there in 30 minutes and bought the item there and then. The staff member was very helpful, chatty and engaging - which is nice as sometimes staff at professional photography stores look down on us amateurs! The store is easy to get to with satnav and overall the experience was very positive - big display area, no hard sales - just left to browse until I was ready to buy. I am back in Glasgow at Christmas and will (wife permitting) buy something else from Calumet in Glasgow.