The next day delivery guaranteed turned out to be 2 days late by which time it was too late for the event I needed the camera for. I called someone on the phone at Calumet to explain when I got a text message from DPD courier company letting me know - she promised she would send me an email confirming order cancellation which she didn't. I then called someone at Calumet to cancel the subsequent order I had made the next day (camera case, memory card) as I bought it all elsewhere... and he again said he would email confirmation of this which I did not receive. Then, on the Friday, a solitary memory card arrived in the post... I have no idea if I am being charged for this or if this is a token conciliatory offer.