I am giving a poor review as the initial customer service we got in the Drummond Street store was abysmal - the woman staff we felt with could not have been more unhelpful, un-charming and irritating to a point that we nearly walked out to go to another photography shop. She was a very poor customer facing member and has not done Calumet any service. Thankfully we approached another member of staff and got a good service from him. My experience of Calumet was also tainted the previous day to our store visit when I tried to buy equipment online - the payment gateway crashed, then when I called, the member of staff was not particularly enthusiastic or helpful and then the line was cut dead, hence why we had to drive up to the store the next day. In all, I would not refer Calumet to a friend or colleague - only a last ditch place to go to... if you really have to. Calumet's prices are not competitive and with poor customer service there is nothing to recommend the company.