From my perspective I have been relatively happy until the autumn, although I did write an email some time ago after I recommended you to a company I work with and you forgot to include a memory card for an Atmos Ninja Blade. I also queried your price on the Ninja Blade as it is cheaper at many other outlets. I never heard back, very poor. There is more on a personal level, having been sent to your store in Wardour Street for what turned out to be the wrong item that I had been quoted for. That's another story. Ok, so whilst Sian from CPMS Ltd has been chasing you up, to my knowledge the memory card has not yet been received. Disappointing as we start shooting next week. There you go, I also buy from Wex amongst others and find their service better. Best Wishes Mick