It was a Saturday, so there may have been part time staff on. I had done the research, and found that most of the items that I required should have been in stock, but had forgotten to bring the part numbers with me. After looking up the parts, we eventually found most of the required items. Despite qualifying for maximum discount for an account holder, I still found that I had paid more for the items than the price advertised on the website. I was also disappointed that although being 'Calumet branded', there was not the full range of accessories for the items available. Specific items: RM7232 @ £40 Ticket price inc VAT RM7360 @ £35 " Total £75 minus 20% = £60 inc VAT Invoice No: 3720296 Acc. No: 382500 Item RM7360K (kit of both above) £52.00 (Before discount!)