I was interested in ordering an item online. I checked with one of your staff via chat and they assured me that the item was covered by a two year warranty. I placed the order online and called on Saturday to find out the status of my order. It has arrived at the store. I checked again with the staff at the store and was told that the item was only covered by a one year warranty. The two year warranty was one of the reasons I chose calumet. I cancelled my order and was told that would be refunded when the item was returned to the warehouse. This is poor service and clearly a waste of time for both parties