Hi First I was told my account was on 'stop' , then I said i'm sure your wrong as I used it a few months back. She then came back to me saying the account is open ?? When i asked why she told me the account was on stop she said she had no idea !! So i placed my order and the goods were delivered. I have had an account at Calumet for over 20 years and have always paid my Invoice's ...eventually. I felt the lady in question had a very 'off hand' approach and I did't feel like a valued customer .... i felt like i was trying to get something for nothing !! Not a pleasant transaction at all.