Unfortunately, I have been very disappointed on the two and only occasions that I have made a purchase from Calumet Photographic. Firstly I ordered Adobe Lightroom during a seminar at Calumet Manchester. This was out of stock. I made the arrangement with Calumet to pick up a disk at the London Drummond Street store the following week as I was on another seminar. When I got the disk box home, there was no disk inside and I was only given a display box. After many phone calls eventually got the software. My second disappointing experience was when I ordered my Canon 6D. I made the order as soon as Calumet announced the Canon 6D. The order was taking a long time to arrive with me. I called Calumet Drummond Street and a member of staff asked me if I had ordered the 60D as she did not know anything about Canon launching a 6D. When I eventually spoke to someone who knows about Cameras, Calumet was not receiving the stock from Canon at a time when Jessops already had the 6D in stock. I had to cancel my order with Calumet and give Jessops my £1799.00 for the Canon 6D. Talking about Seminars, I have been on quite a few of these at Calumet. Some of them are quite good but many are appauling. It really depends on the tutor. I can recommend Jayce Clarke but I will never again go on a Seminar with Richard Southall or Jason Harry. Finally and it is to no surprise to say that will never make another purchase with Calumet going on the awful experience that I have received. Luckily there are many other retailers wanting my money for camera equipment.