Absolutely exemplary. Visited the shop in Bristol and was very pleasantly surprised by the helpful and knowledgeable advice on lenses and the completely non-pushy attitude. Rather than being advised to buy the most expensive I was asked what I needed lenses for and how I would use them and then given advice on which would be best specifically for me. I now have the best lenses for what I want rather than something I'd have to stretch to afford. On top of this, I received a lesson in sensor cleaning and other camera advice - all part of the service. Well worth travelling to.