Product arrived as described in a timely fasion. However, I had to provide a copy of photo id and utility bill as there was a problem confirming my address. I have shopped off many online retaliers and never had this happened to me. On getting this sorted, the package was then delivered to a house roughly 10 miles away from my own. It was not left with a person, simply left at the house, I was very lucky that 1)It was not raining and 2)That the person was kind enough to meet me and give me the parcel. Had I have been not so lucky, said person could have kept the pricely equipment. Very dissappointed with this delivery service. The negative aspects of this review are more concerned with how FedEx delivered the real parcel, but if I was calumet I would be looking for a new better courier. Calumet's service was average to good!