After ordering a lens online I decided to pick up from calumet store on wardour street. The level of bad service was unbelievable. There were 2 men behind the counter, 1 was dealing with another customer the other was staring intently at a computer so I approached him and as I asked if he could help without even looking at me he pointed in the direction of the other guy, no manners and rude to say the least. Then the other guy who I was pointed to had such an attitude problem it was a joke. It's a shame as I'm much more likely to go wex photographic for products, possibly even JESSOPS!! And that's saying something. You need to send your staff to customer service lessons, no excuse.