The item received was, as stated, in a pristine condition for a used item and it provided a very good saving over a brand new one. It was dispatched very quickly and thus arrived rather unexpectedly, it was fortunate that I was in when delivery occurred. It is the online customer account status not being updated as to the order's progress that lets down what would have been marked as a very good service, I was unaware it had already been dispatched. It is this aspect that rather sours the whole experience as it rather time wasting to keep checking something that is expected to provide one of the order's progression when it is neglected and fails to do so.