A little disappointed ,as was about to spend in excess of £1000.00, no follow up to initial enquiry phone call even though all forms of contact were given .It seemed as though members of staff did not communicate with each other .I had to make the follow up call and it was touch and go if the business was going else where. Even at the arrival at the store friendliness was sparse and it was very much like being at the supermarket checkout ..... put your items through the till ,pay and good bye. No offers of anything discounted or any interest in selling meanything else whatsoever. I will have to think long and hard before buying anything else from Calumet. Gave the impression of being elitest and £1300.00 was a paultry amount .