Hello!
16 June I wrote to dru@calphoto.co.uk about lens repair. 17 June I got an answer from Gary - price will be £175 - 180. I've found it acceptable and 20 June I've brought the lens to Calumet. I got the impression that no one waited for me. A polite lady said to me that a specialist was on holiday and I should better have come another day. That was my first surprise because neither on the website, nor on the doors of Calumet I was able to find any information that Calumet provide a lens repair service only some special days. But the lady was very friendly and made all her best for me. She put the shoulder to the wheel and found through a computer and books that maximal price would be £186. I said OK! She took my lens, gave me a receipt and said that they would call me when the lens is ready to collect. Usually it'll take 10 days. OK - said I and went. But no one called. That was me who called after more than 15 days. And that was my second surprise, I have known that my lens was only examined and not fixed at all. Wow - said I and started memorizing how to film with a "camera-obscura". I confirmed one more time that I agree the price. And only 16 July I've been given a call that I could come and collect my beloved stuff.
If it happened with me in the Soviet Union, where I grew up, in 1975 I would say - Great! -and I would be happy forever and ever.
Please say my personal Thank You to the lady I spoke to 20th of June. Truly yours, Dmitry.
10 years ago
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