I have bought many items at the Manchester branch and found the service fantastic. Unfotunately on this occasion I bought 3 genesis monolights for my business and found the service way below standard. The items were marked on the website "awaiting stock, accepting orders", however I wasn't expecting a 9 week wait for my order. I also wasn't told this at the time of ordering, I was only told when I called customer service to check on progress. Running my own small business this had a financial impact as I had to turn work away. The items I received have been fantastic. From now on I feel I will only shop in store. Regards, Anthony