Needed a quality video tripod and head and as a previous customer of Calumet initialy went to look at a Manfrotto product which they had on offer. The Calumet own brand equivalent was on display and seemed well made and at a good price (including a 30% discount available on the day) I ordered the items (not in stock) and they arrived as promised at the warehouse for me to uplift. So far I am very pleased with the product and as always the Calumet staff were well informed and pleasant to deal with. In these days of online retailing and badly trained high street sales staff it's great to get expertise and good service from Calumet.