I purchased two backdrops for calumet both were more expensive than warehouse express and I wanted to use their "price promise". Nobody got back to me after confirming over the phone that I would get a refund of the difference for one of the backdrops. I heard nothing from them. The delivery time was delayed significantly and was supposed to be next day and took a week to receive the item after two calls to chase it up, as it had not been actioned the first time. Overpriced and poor service for my first shopping experience. I will stick exclusively to warehouse express as they are cheaper and more reliable.