Mr & Mrs Umney
Whilst we are happy with the overall finish with the bathroom we are extremely disappointed with their customer service. There had been a slow leak from the toilet which we only became aware of a year after installation as our utility ceiling became wet, when we called Cambridge kitchens and bathrooms they charged us £100 to come out and look. Once they did come they accepted that the leak was from the toilet and said it had been down to the instillation, they proceeded to fix the leak but 6 months in we are still left with a hole in our ceiling and their installation manager will not respond to emails or phone calls..on the odd occasion we have spoken to him he gives a vague response that it will be fixed but never organises it. Another problem is clearly the wrong paint seems to have been used on the bathroom ceiling as it has now bubbled and is peeling off.. they fitted the whole bathroom including extractor fan.
2 years ago
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Cambridge Kitchens has a 4.5 average rating from 79 reviews

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