I bought an £18000 caravan off Campbells of Lostock Hall, when we picked it up we noticed that certain areas hadn't been cleaned properly, however, we took it to our site and set it up, first use of the toilet and it wouldn't work! (within 1.5 hours of leaving Campbells) after a few days of flushing with a bucket we called at Campbells on the way home hoping to speak to Neil who supposedly did the service, I was confronted by a man who said his name was Daniel who, when he found it to be a complaint, became aggressively nasty, at this time Neil was walking past so I shouted him to come over at which Daniel snarled "carry on walking Neil" and Neil scurried off like a frightened rabbit! I thought oh! this has happened before! I then left the premises vowing never to return, even if I had to pay for the repairs myself which I did, no way could I trust this company with it. The toilet pump was seized solid and hadn't just happened, it had either not been checked or simply ignored, it was only when reading other bad reviews from people with similar experiences that I realised that Daniel was in fact Daniel Campbell. My only advice is to go to a smaller company who value returning customers, not one that couldn't care less because there are plenty more fools out there!