I ordered the Ibex plus trailer. My order arrived promptly and in great shape. When I discovered that I had should have ordered the Ibex 28 to fit my mountain bike, I ordered the front fork for the 28. They were great in that they were willing to take back the fork that originally came and refund me for the 28 that I ordered. I had emailed them to ask about exchanging them, and they actually called me to take care of it. Great customer service!!
7 years ago
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