Canada Goose doesn't want to make a minor change to my address, they think I should take responsibility for my typo on the address, even though I called them immediately after I placed my order! I use Apple Pay and my address was not changed, so I called customer service IMMEDIATELY! They said they couldn't see my order on their side. and then the next day I received my order confirmation email and again IMMEDIATELY called them to change address, the customer service staff Elizabeth said my order had shipped so they couldn't change their side, But I didn't have a tracking number how can I track??? and most stupid is I can't cancel on their stupid website, and the assistant won't do that either! So I contacted UPS, and they said Canada Goose blocked the package so I have to contact them to change anything, UPS assistant can't do anything at this point. update: I contacted Canada Goose for a 1-hour call, I said UPS can't make any change for this package, and they need to contact with sender directly for any change. CG responded me they couldn't change it and that I had to contact UPS again, so I called UPS AGAIN, and they gave me the same response, that they have a contract that neither the UPS agent nor receiver can make any change, only the sender has the power to do that, I understand it's for safety and it makes sense. So I contacted again for CG, and they gave me the same response for a contact back to UPS, I told them what UPS told me, and CG said they had nothing to do that, but I only needed them to contact with UPS to help me do a minor change on address, you know what, the CG agent just HANG UP MY PHONE! FYI: I rated for one star because it' the lowest rate I can choose