I’m writing about Windsor Ontario, Tecumseh and Lauzon location .
Today December 16th at 9:00 am. I had an appointment to get 4 new tires, not cheap. Last night I received a text saying to be there at least 15 minutes early. Arriving at 8:45 I was received with complete rudeness. The customer care person in the automotive department told me I was mistaken, he never sent me that text. After telling me to leave the store and come back at 9:00 am. I was told the text must have been from corporate .
To top things off he forgot to phone and let me know my car was ready, so I called, “I forgot to call” is all he had to say. no apology.
I hope the tires work well at least
Poor customer service by this employee.
Angela F
5 months ago
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