I have never left a bad review at any store before, and this was the first time that I have had anywhere near a bad experience at any saltwater/aquarium shop even after having visited every single saltwater shop in the GTA and even some outside of this area.
-20% of the fish not in the frag tanks were either dead, dying or visibly ill.
-Bought a mandarin goby, ended up finding out that it has both ich and some kind of fungal infection once I was able to see it under a light. (Mandarin gobies rarely get ich....)
-Bought a couple snails, only 1 was alive (checked the bag as soon as I left the store)
- Had to wait 35 minutes to buy one fish but there were only two customers and only one came before me.
- Asked where a particular fish was and they said "somewhere in one of these tanks, then walked away"
-Owner and staff are not friendly, (not saying that they're rude per-se)
-Two staff members and the owner were there, but none of them wanted to come bag up my fish and ring up my order until it was 5 minutes left to closing time.
Honestly, it is my fault for making a purchase even after seeing all the dead fish in the same tank that my goby was in
I will not be returning to Candy Corals, I would suggest going to Aquarium Depot or Frag Box instead of here.
Please treat your customers with a little bit more respect and treat the fish more like living creatures rather than expendable commodities.
I really hope that I just came in on a bad day and that the death rate of your fish is not usually this high. Whatever your quarantine solution is, its clearly not working.
2 years ago
Candy Corals has a
4.8
average rating
from
169
reviews
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