Bought many fish and coral and products online and in store over the past three years, when there have been issues, they have been fair and responsive to my concerns and usually replace or help me understand more about the issue. I tend to wait for livestock sales, as prices can be high, to be fair the sales are frequent and I don't really know what's happening in the market for specific fish etc. In my opinion, Candy Corals is one of the best online stores in Canada and coral images versus what you actually receive is always good, they do a good job in the coral department and overall too. Philip