I will NEVER use CanvaChamp again. I ordered two prints and only received one. I told CanvasChamp and they asked if I wanted a reprint or a refund. I said reprint. They said it would ship in 12-15 days. A month and a half later I still hadn't received. They claimed the shipper must have lost it. This time I asked for a refund. They refunded less than half the money I spent on the order. I had to argue with them to refund the tax and shipping on my second print. Eventually they refunded the total money I paid for my order. Here's a quote from their email: "We do not wish our customers to leave the Canvas Champ family. Please confirm if we can issue a complete refund as a token of apology?" I prefer to do business with companies that send you what you ordered and give you a full refund the FIRST time you ask for one if needed. I had to bother them twice to send me a link to write a review on them since it's suspiciously hard to write reviews on their actual website. I'm NEVER shopping here again.