Terrible. If I could give zero stars I would. I ordered 4 framed pictures and paid $10 extra each to have glass put in the frames. They all came with plastic, one was cracked the whole way down the frame, one was chipped in the corner, the other two were dirty with dust and debris under the plastic on the picture. This was especially noticeable bc the pictures had a white mat around them. I have been in contact with the joke of a customer service team since March 2nd and have only been given the run around. They asked me to send pictures, I happily did. They told me they would give me a partial refund for the one Damaged print? Well they are all damaged so that’s not going to work. They continue to ask me if I want a reprint, please send photos the damaged product and of what I want reprinted, all things I have already done and yet every time I send them I get the same response???? Will never order from this company again. Very disappointed.