This is my third order with you and until this one all has been wonderful, items, quality, delivery, price, etc. On my last order I ordered for acrylic prints including the hangers. The prints arrived in a reasonable amount of time, but only 1 hanger was included. I sent an email to inquire about the others and that took 2-3 days before someone replied, but I did get a reply that stated they would be shipped to me. I responded with a thank you as well as a comment that these items are gifts and the sooner the better on the shipment of the 3 hangers. My original email was on June 30th. First response from you was on 7/3 from Glen Rodes. I then received the shipment email on 7/4 with a delivery date of 7/11 by 9pm. 7/11 has come and gone. The tracking info on UPS still shows delivery by 7/11 at 9pm. According to the details package has been sitting in Fontana for 3 days. I have no idea when these items will arrive thus holding off on me being able to provide these as gifts. You would think good customer service would have been to overnight them and not sent them on the slow boat to no where since I have already paid for them and it was an error on your end. My order # is USA99901665271