I have a loan and credit card with Capitec bank for few years now. I pay both with a debit order every month on the 15th from my standard bank account. In September 2021 you deducted and put the amounts into my Capitec savings account, my loan and credit card went into arrears. You sad it was a technical error. This December 2021 you deducted on the 15th but till today both my loan and credit card have not been allocated with those amounts, thus they are in arrears. I called your customer care they couldn't help, went the branch nothing much came out of my visit there. This is my 3rd attempt to get this sorted, I'm very much dissatisfied with your incompetence