I had a access facility account, earlier this month they phoned me 2x a day, send SMSs and mailed me that my account is R95 overdue. Spoke to a consultant (13th Jan) and sorted it (ACCOUNT IS NOW PAID UP). 25th Jan 2023 suddenly debit order of R876 went off (FOR THE SAME ACCOUNT THAT WAS PAID UP ON THE 13th)
Not one of the consultants can now assist as there is NO RECORD of the 13th! I'm being transferred from one dep to another with no proper assistance! Terrible experience!
1 year ago
Capitec Bank has a
2.1
average rating
from
197
reviews
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