Anonymous
I write this review with a very sore heart towards the unprofessional services given at the Capitec Bank, branch at the Chatsworth centre, in Durban. I went to resolve a banking mishap 2 weeks ago, the banking service consultant who attended to me was very unprofessional and spoke more to her co workers while attending to me and actually disclosed my personal financial status to fellows at her branch while attending to me, I told here that she is performing wrong by going against the poppi act and she just laughed at me saying to that I must give her my pension millions rands. Such a pervert indian lady who was drunk under the influence of alochol cause I could get the smell of it from her. Her details will be disclosed to the republic. Our service fees pay your salary Miss Capitec dumb drunkness ass indian consultant. Wake up and worry about yourself been sober while at work. I went to the manager to complain and she just laughed at me saying I got no proof against them on what the consultant did and told me to choose another bank as her bank pays them peanuts to survive. Kindly investigate and dismiss members there for going against the popi act and making Capitec like a foolish bank towards us honorable clients. Other members in the society also complained about their poor banking services but receive deaf ears as it looks like this bank is more interested in making interest of our money and not keeping up to the customers satisfaction
1 year ago
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Capitec Bank has a 2.1 average rating from 197 reviews
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