I am only giving 1 star as there is no option for 0
I have been with Capitec Bank for close to 10 years, I work at good company and earn a good salary which comes into my Capitec account each month.
I have been trying to apply for a R80 000 loan or credit card for the past MONTH and I keep getting rejected, No one calls to let me know the reason why, I call Capitec everyday to follow up and keep getting told that someone will call me, or I keep getting transferred to different department's. It seems like no one at Capitec knows what is going on and how to do their jobs
I have had the worst experience with this bank and I will be moving to another bank that can actually help their customers and provide guidance when needed
The customer service is horrible , people are rude and DO NOT KNOW HOW TO DO THEIR JOBS!
1 year ago
Capitec Bank has a
1.9
average rating
from
308
reviews