The guy at snooper was fantastic and had the patient to help me but didn't work out my snooper was out of garante which I actsepted but because of lockdown I had only used it for a year even though I had had it for two years and it had stopped working because it needs a map update he spent half an hour talking me through it but it didn't work so I had to order a new card which has sorted the problem out at a cost of 57 pounds I paid nearly three hundred pounds for the sat nav in the first place so I have paid a lot for it Truck Nav is far cheaper and a better quality I've been with snopper for six years and this is my third one so are thay value for money????