Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.41

4.4 Rating 4,163 Reviews

85 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,163 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 2nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pioneer AVIC-Z1000D42-C unit ordered online on Sunday evening, 20th October. Price was between £100 and £200 cheaper thann any other online supplier. I received an immediate aknowledgement of my order, with an estimated delivery date between Wednesday 23rd and Friday 25th. The following day I received an e-mail advising me that the item had been despatched and it was delivered by DPD on the morning of Tuesday 22nd. Excellent service. Haven't had time to install the unit, so can't comment on that, but hope to put that right at the weekend.”

Helpful Report

Posted 37 minutes ago

“I was sold an item that they never had in stock and they replaced it with an item that they never shipped to me they denied my request for refund they won't contact me. Dollars for non-existent speaker that have been waiting almost a month for.”

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Posted 20 hours ago

“3 days after ordering i had to chase up ETA because they had not dispatched the goods. The invoice was incorrect - although it did not matter because i had already paid. The poduct worked but the fitting kit was not quite right so additional holes had to be made and the screws provided were too long in one package but sheared in the other. However this was not the distributors issue. I would not hurry back”

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Posted 3 days ago

“Had to phone up a week after ordering, then the order arrived the next day with the wrong fitting kit , was told 2 days ago it would be here the next day never arrived phoned again and that’s where we are now ….”

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Posted 6 days ago

“Excellent service. Item received well before expected, simple, easy and smooth transaction. Will definitely shop again and well recommend. Thank you”

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Posted 1 week ago

“Very impressed. Had exactly the item i wanted at a great price and itvwas delivered to .y door in under 24 hours.”

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Posted 1 week ago

“Phone cradle was delivered rapidly, great fit for the car, happy with my purchase and the service 👍”

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Posted 1 week ago

“Really impressed with this place massive choice , had everything I needed for good price and the delivery was really fast! Thanks guys awesome”

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Posted 1 week ago

“Ordered an aerial that said it came with extensions, was told there would be a massive delay in delivery but it actually turned up less than a month later however it didn't come with the extensions. I messaged Car Audio Centre and the replies I got were just rude, didn't address the problem or apologize. I had to send pictures of the website showing where it said these were included before they would even update the website. Still no apology or reasoning just a rude if your not happy send it back. Wouldn't recommend them if you expect good service.”

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Posted 1 week ago

“Good price quick delivery cant fault the service”

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Posted 1 week ago

“Used the Tooting branch yesterday and the service was very good. Helpful staff and quality installation”

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Posted 2 weeks ago

“I purchased a Pioneer AVH-A240DAB Double Din car stereo I’ve had problems from day one, called them direct called the tech guys and all they do is pass you from pillar to post , service number don’t exist or they don’t answer, it’s down to the individual to sort the return out, pay for the return even though they originally charged me for delivery when I first purchased this item, customer service is rubbish ! Let’s hope if you buy anything from them it doesn’t go wrong after the 30 days because your on your own to get anything repaired regardless how much money you spent on one of their products, maybe I’ll get something sorted if I post my real honest review”

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Posted 2 weeks ago

“Amazing service my parcel came very fast.I would easly buy STUFF again!!!”

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Posted 3 weeks ago

“Great dab+ radion, niceand cheap. Havn't fitted yet”

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Posted 3 weeks ago

“Very prompt delivery , next day. The Pioneer S820 fitted with a bit of hassle but is now working perfectly in my Toyota Hilux”

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Posted 3 weeks ago

“Excellent customer service speedy delivery quality item.”

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Posted 1 month ago

“always first class service items purchased always good very happy with them”

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Posted 1 month ago

“I had a Dab and FM antenna on my car and it was a £24 China made unit. I had poor reception in most places. Car Audio Centre suggest replacing it with a Connect2 roof mount. The difference is night and day! I get good reception everywhere I have been. Thanks so much for the advice and this unit was only £10 more than the old one. I now have a great product installed. Highly recommend this company and the Connect2 antenna!”

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Posted 1 month ago

“Great service and items arrived on time”

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Posted 1 month ago

“Parcel left by DPD at roadside, head unit stolen, called to report it, staff member typed that I 'reckoned' my head unit was nicked and I have had no replies, no updates and no further contact.WILL NOT USE AGAIN”

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Posted 1 month ago

Car Audio Centre is rated 4.4 based on 4,163 reviews