Car Audio Centre Reviews

4.4 Rating 3,997 Reviews
85 %
of reviewers recommend Car Audio Centre
4.4
Based on 3,997 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Car Audio Centre Reviews

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 26th November 2023
Robert Scott-Wilson
Car Audio Centre 5 star review on 13th January 2023
Alex Lancett
Car Audio Centre 5 star review on 7th January 2023
Nigel
Car Audio Centre 1 star review on 3rd January 2023
Josh
Car Audio Centre 1 star review on 3rd January 2023
Josh
Car Audio Centre 1 star review on 3rd January 2023
Josh
Car Audio Centre 1 star review on 3rd January 2023
Josh
27
Anonymous
Anonymous  // 01/01/2019
Avoid this buisness like the plague!!! When ordering I looked at the reviews and thought surley these are just fake. But I was 100% wrong. I ordered a Sony radio ( Open Box ) there was no description of any damages to device or that the front screen doesn't attach to the radio!!! So ive had to put a screw in it on the side to keep it locked in!!!! After contacting customer service. The shocking reply I got was not even an apology and they offered to refund me was 5%!!! And aposolute joke of a company and they truly have messed with the wrong person. I will be taking this further and exposing this company all over social media. Until they give me a an acceptable refund!!!!!! AVOID AVOID AVOID !!!!!!!!!!!!!
Helpful Report
Posted 10 hours ago
Purchased an In Phase sub it was a best seller and i could see why after install , good service from this outfit have used previously and will continue too.
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Posted 2 days ago
Just the job Arrived pronto
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Posted 3 days ago
Ordered a Road Angel Touch. Car audio already had the best price out of all the shops who sell it as well as online. Also when placing my order , I received yet another discount! Ordering was easy, delivery by DPD was quick and efficient, overall a superb experience ! Would definitely recommend Car Audio Centre
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Posted 3 days ago
Subs arrived quickly good quality no damage to the product or packageing
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Posted 4 days ago
Really pleased with the product and it will look great in my vehicle,the only query I had was that I paid for next day delivery so it worked within my work schedule, unfortunately it was ordered on the Sunday and it arrived Tuesday instead of the Monday which I planned for, there was nothing stating this was due to the working week only and Sunday wasn't taken into consideration. I did call and asked if I could receive a refund but this wasn't given which I understand, I did say I was going to order more items from you which would have exceeded this value but it was a flat no so I ordered a further £357.00 from another company strictly because no one was willing to help with this customer service over £9.99 which I found a little strange and personally not great business sense. Never mind I'll enjoy this new car stereo anyway and if I need anything else I go through this other company. Many thanks
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Posted 4 days ago
Need a pair of 80mm dashboard type speakers for a Audi ur Quattro as I was limited to what I could fit without changing the look of the original 35 year old dashboard I bought a pair of focal K2 3km ,wow what a crisp clear sound and although they are small they really pack a punch . Highly recommend a bit pricey but buy cheap and buy twice.
Helpful Report
Posted 1 week ago
Ordered early on a Friday and paid an extra £14.99 for Saturday delivery. Had a notification that the order had been despatched but no tracking number was provided. Waited in on saturday but NO DELIVERY! .Emailed customer services 3 times but still no reply . Very poor show , won't be using again. If refund not recieved I will be speaking to my Bank and reporting them for fraud AVOID AVOID AVOID!
Helpful Report
Posted 1 week ago
Order placed early Friday morning with upgraded postage of £14.99 for nextday/Saturday delivery. As long as this was placed before 4pm then Saturday delivery was available according to their website. Had a notification that the order had been dispatched but no tracking information. Saturday comes so I email to ask for tracking but recieved no answer. Waited in all day but no delivery or email. I emailed again on Sunday to ask what was going on and to why I had paid extra for a delivery that never happened. Still no reply. Very poor communications. Customer service is non existent. I have requested a full refund and to cancel the order as I needed the item for installation over the weekend . Shame really as I was looking to purchase additional speakers to match but won't be wasting anymore time or money with this company.
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Posted 1 week ago
Excellent delivery. Very happy with product. Will shop again as good prices
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Posted 1 week ago
Absolutely brilliant service. Car front door speakers arrived 3 days earlier than expected and the price was lower than anywhere on the Internet. Not managed to fit them yet due to the weather here in the West fo Scotland (not got a garage, unfortunately), but I'm sure I will not be disappointed, Highly recommended
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Posted 1 week ago
Super fast delivery , well packaged and good value for money .
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Posted 1 week ago
The online prices are the best on the Internet, the process to order was smooth and easy, I received regular updates on the status of my order and my products were here within 48 hours.
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Posted 1 week ago
Used head unit sent out full of scratches, box was previously opened. Generally dreadful, now alot of messing around to send back and get a refund. Won't use this company again.
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Posted 1 week ago
Very pleased with price, quality and delivery.
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Posted 1 week ago
Ordered a JVC single din mechles head unit, when the item was delivered, it was clear from the packaging and the head unit itself that this was not a new stereo but a used item. Possibly a return or an ex demonstration unit as the display screen was covered in surface scratches and the box had been resealed prior to delivery. Now alot of messing around to send back and wait 14 days for a refund. Clearly NO quality control on what's being sent out to customers, and a very abrupt response to the email questioning the quality of the product delivered. Have used this company previously in the past, won't be using them again!
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Posted 1 week ago
Great selection. The information received about delivery was excellent and the stereo came on time would highly recommend.
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Posted 1 week ago
Brilliant service. I ordered a Sony subwoofer with standard free delivery on Friday evening, I couldn't believe it when it was delivered to me on Sunday. It's not my first time using them and it definitely won't be the last.
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Posted 1 week ago
Can't fault the service, great price, rapid delivery. Highly recommended supplier 👍
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Posted 2 weeks ago
Ordered Friday received Monday morning free delivery.
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Posted 2 weeks ago
Car Audio Centre is rated 4.4 based on 3,997 reviews