Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.39

4.4 Rating 4,345 Reviews

84 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,345 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 26th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service.The best price anywhere and delivered really quickly.I cannot recommend highly enough.”

Helpful Report

Posted 10 months ago

“I recently ordered a B-stock subwoofer from your website, which was advertised as coming with all necessary wiring. However, when I went to your Ilford branch for installation, I was told that one speaker wire was missing. A guy named Mo (apparently the shop owner) asked £35 for a single wire — something that costs around £5–£7 at Halfords or Amazon. This felt like taking advantage of the situation, as my car was already mid-installation and I had no practical choice but to pay the inflated price. The installation itself was poorly done. The subwoofer was screwed to the back of the rear seat, causing the headrest to rattle constantly, and the wiring was not secured properly — I can hear noises that sound like sparking or loose connections when the sub is in use.”

Helpful Report

Posted 11 months ago

“I have used these guys for many years and the service and quality of products is simply the best! Mo and his team are the most helpful knowledgeable guys around.: they have just installed a very intricate system in to my Ferrari 458 which sounds sweet as anything I have ever heard.. thanks to Mo and the team 🙏”

Helpful Report

Posted 11 months ago

“Excellent all-round team who installed my Road Angel Mirror Dash Cam front and rear at the Garratt Lane store. (They even recommended an excellent cafe up the road while I waited). Friendly, professional, fast and thorough and competitively priced too. Won’t hesitate to use again. 5*”

Helpful Report

Posted 1 year ago

“Absolutely shocking service paid over 400 pound for a subwoofer paid extra for the Saturday delivery and wasted my Saturday as never turned up called the store to see why not was giving excuse saying it wasn’t in stock and hence the website clearly stated it was excuse was they are really hard to get hold of from they’re suppliers and now have to wait 4-5 days for a refund absolute joke of a store takes your money for items they don’t even have”

Helpful Report

Posted 1 year ago

“Received a head unit which was described as open box b stock, but it had no fitting cage or microphone in it and the wires were all badly loomed up so it’s obviously been fitted and ripped out because it doesn’t work, and they’ve left the cage and mic in the vehicle. Emailed but no reply yet.”

Helpful Report

Posted 1 year ago

“I ordered something just for it to be cancelled the morning after because it wasn't in stock yet their website STILL says in stock it's actually really unprofessional and delayed. I now have to wait 3-5 days to reorder the same product from a different site at a way bigger price, Extremely disappointed in this.”

Helpful Report

Posted 1 year ago

“Super pricing, great product usw300 subwoofer is fabulous and fast postage to Northern Ireland . Thanks guys”

Helpful Report

Posted 1 year ago

“Unprofessional company! Website still shows stock of multiple items on their site that they do not have! I now have a refund being processed days after purchase, which I have to wait a further 5 days to clear! Had to chase twice as no calls back.. Their take on it was.. ‘that’s just business’! Well done I won’t return as a customer and I will pass my experience on to many more 👏🏻.”

Helpful Report

Posted 1 year ago

“Amazing service from start to finish. Had to get the supplied unit fitted locally as live in Cornwall. We had a few minor issues which the company jumped on and helped all the way through the fitting process. The pioneer sph ev107 dab unit is an amazing piece of kit. A very happy customer and thank you Mohamed”

Helpful Report

Posted 1 year ago

“The company is great at what it does. It sells good quality equipment and respects its customers. But its marketing is awful. I ordered something which was incorrect- my mistake not theirs and they took it back and reimbursed me without a quibble. But the phone manner of their staff is like talking to teenage boys- they have no idea how to speak with customers. Their feedback only asked for feedback on the product not the company. I am taking the trouble to do this cos they are honest and reputable. But they completely lack a customer focus.”

Helpful Report

Posted 1 year ago

“Absolutely terrible customer service . I received a cd player which is not compatible with my vehicle although it is listed that it is. Thats ok but when trying to return product im met with very poor service. I am 109 pounds out of pocket. Stay clear of this unprofessional trader.”

Helpful Report

Posted 1 year ago

“Had a problem with the product, not Car Audio Centre's fault to course, but excellent customer service! Thank you. If you need anything, do not hesitate in purchasing from them!”

Helpful Report

Posted 1 year ago

“Great service, fast delivery”

Helpful Report

Posted 1 year ago

“Item hadn't arrived after 2 weeks, So I contacted them and was assured I would hear something in a few days, Waited another week and still nothing, So I cancelled. Quite dissapointed, However they did respond quickly and issued a full refund promptly.”

Helpful Report

Posted 1 year ago

“Great service....waiting till Wednesday to have installed by professional installer. Many thanks for speedy delivery. Well done”

Helpful Report

Posted 1 year ago

“Brilliant. Arrived next day, well pack. Easy to install, works brilliantly.”

Helpful Report

Posted 1 year ago

“Good quality items and efficient service. Found the guys very helpful with my questions before I placed my orders.”

Helpful Report

Posted 1 year ago

“Bought a JVC Bluetooth stereo for my daughter's 2010 Kia Picanto for £80, which was £120 everywhere else. Kept up to date on delivery, and arrived as expected. Fitted it myself today, and it all works well.”

Helpful Report

Posted 1 year ago

“Just had a pioneer Z72000DAB and reversing camera fitted in my 1995 Mercedes at the Newbury Park branch. I have to say the two guys that did the fitting were excellent. I can’t thank them enough for their time patience and professionalism. It’s a breath of fresh air to get such good service in today’s world. I would highly recommend buying from Car Audio Centre and better still get whatever you need fitted at the Newbury Park branch if you live within an hours drive.”

Helpful Report

Posted 1 year ago

Car Audio Centre is rated 4.4 based on 4,345 reviews