Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.41

4.4 Rating 4,108 Reviews

85 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,108 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 25th June 2024

Gintaras Jonusas

Car Audio Centre 5 star review on 15th June 2024

Andy Lazenby

Car Audio Centre 5 star review on 28th May 2024

Tracy Murphy

Car Audio Centre 5 star review on 24th May 2024

David Parsons

Car Audio Centre 5 star review on 26th November 2023

Robert Scott-Wilson

Anonymous

Anonymous // 01/01/2019

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“Purchase Sub and Amp Arrived in 3 days Very happy, ready for a Bank Holiday project.”

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Posted 2 months ago

“Great service a very speedy delivery. Very happy with my purchase an easy fit and does just what I wanted it for.”

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Posted 2 months ago

“Received quick, Notified all the way to delivery fitted in car sound good ,will use again Great Service Thanks”

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Posted 2 months ago

“I get subwoofer and dont working no one get back on my email”

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Posted 2 months ago

Dear Tomasz,Thank you so much for taking the time to share your experience with us at Car Audio Centre. Your feedback is truly appreciated. We sincerely apologize for any inconvenience caused regarding the issue you mentioned about the subwoofer not working and not receiving a response to your email. We understand how frustrating this can be, and we are sorry for any lack of communication on our part. We would like to make things right and improve your experience with us. Could you please provide us with some additional details about your situation? It would be helpful to know when you initially contacted us and the email address you used. This way, we can investigate the matter further and ensure that it does not happen again. Again, we sincerely apologize for any inconvenience caused, and we appreciate your patience and understanding. We value your feedback and strive to provide the best customer service possible. If there is anything else we can assist you with, please feel free to let us know. Best regards, Donell Perry Car Audio Centre

Posted 2 months ago

“Really good service they let me know quickly that the product I ordered was out of stock and gave me an estimated delivery time. Always quick to respond to emails and was delivered sooner than expected. So all in all great service”

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Posted 2 months ago

“Excellent service, delivered within 24 hours wow”

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Posted 2 months ago

“Amazing service rapid delivery got it 2 days before expected date easy to use”

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Posted 2 months ago

“Very accommodating. Managed to fit me in on the day and done a fantastic job”

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Posted 2 months ago

“Received the 21g £1.99 item quickly. This car air freshener does not smell much - and l was charged £5.99 delivery.”

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Posted 2 months ago

Dear Kerr, Thank you so much for taking the time to share your feedback regarding your recent experience with Car Audio Centre. We truly appreciate customers like you who provide us with valuable insights into their shopping experience. We would like to apologize for the inconvenience you faced with the Car Air Freshener you purchased. It is disheartening to hear that it did not meet your expectations in terms of fragrance. Furthermore, we understand your frustration regarding the delivery charges exceeding the price of the item. We sincerely apologize for any disappointment this may have caused. We always strive to provide the best possible products and services to our customers, and your feedback helps us identify areas where we can make improvements. To ensure we rectify the situation and enhance your future experiences with us, could you kindly provide us with more details? How can we make things better for you? Your satisfaction is of utmost importance to us, and we would be grateful if you could provide us with an opportunity to address your concerns. Please feel free to reply to this message or contact our customer service team directly. We are here to assist you in any way possible and make this right for you. Thank you once again for reaching out to us. We look forward to hearing from you and working towards resolving this.

Posted 2 months ago

“Great service, great product, great price, what more can I say.”

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Posted 2 months ago

“ordered a Kenwood audio unit, tried to fit to my T5 and then realised i needed a fitting kit which was not made clear when i bought the unit off the internet. It would have been good to know at the time that one was needed as there was no indication that you needed one. Anyway a quick phone call to the sales team and all was sorted quickly.”

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Posted 2 months ago

“Dissatisfaction! Ordered part as it stated it would be delivered within 3 working day, after paying and 48 hours later I recieved an email that V the item will be up to 14 days . They issued a refund but that’s going to take 4 days before it goes into my account .”

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Posted 2 months ago

Thank you so much for taking the time to provide us with your valuable feedback on your recent experience at Car Audio Centre. We truly appreciate your kind words and want you to know that we are thrilled to have met your expectations. At Car Audio Centre, customer satisfaction is our utmost priority, and we are ecstatic to hear that we have succeeded in making you happy. Our dedicated team works tirelessly to ensure that each customer receives the best service possible. If you have any further questions or need any assistance, please do not hesitate to reach out to us. Our knowledgeable staff is always ready to go the extra mile to help you. Once again, we would like to express our gratitude for your feedback, as it helps us to continue improving our services and providing exceptional experiences. We look forward to serving you again in the future. Best regards, Donell Perry Car Audio Centre Team

Posted 2 months ago

“All items seem good, although still have to fit them. One niggle thought is that one item, a facia kit, was subsequently out of stock. This only came to light when it was missing from the shipping notification email. Would have been useful if that was realtime when the order was made as I had to cancel that one item to source it from elsewhere.”

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Posted 2 months ago

“Great box - exactly what I wanted. Brilliant communication, arrived earlier than quoted which was fantastic. Would definitely recommend this company.”

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Posted 2 months ago

“Radio came in super quick time, unfortunately the DAB antenna was missing. A quick phone call and the antenna was despatched straight away. I am very pleased with the service and the great value of the radio. This radio was for my boat and connected seamlessly into the existing wiring. Ten out of ten for service and value.”

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Posted 2 months ago

“Great service, price and delivery”

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Posted 2 months ago

“Good price but no indication of low stock at checkout. Had to wait nearly three weeks for my Pioneer. Communication was good however.”

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Posted 2 months ago

“Great product and delivery. Frustratingly though there was no template or cut out dimensions for the subwoofer or screws to attach it.”

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Posted 2 months ago

“Had been waiting for almost 2 weeks for parcel to be sent.”

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Posted 2 months ago

Dear Mateusz,Thank you so much for taking the time to provide us with your feedback and sharing your experience with Car Audio Centre. We truly appreciate your honesty and your effort in letting us know about the issues you encountered. We are sorry to hear that you had to wait nearly two weeks for your parcel to be sent. We understand how frustrating and inconvenient this must have been for you, and we apologize for any inconvenience caused. Delivering a prompt and efficient service is of utmost importance to us, and we sincerely regret that we fell short of your expectations. To ensure that we avoid similar situations in the future, we would greatly appreciate it if you could provide us with some additional information. Could you kindly let us know what exactly went wrong during the delivery process, and if there is anything specific we can do to improve our services? Your feedback is crucial in helping us enhance our systems and provide better experiences for our valued customers like yourself. Once again, we truly appreciate your feedback, and we are committed to taking the necessary steps to address the issues you raised. We value your support and hope to have the opportunity to serve you better in the future. Warm regards, Donell perry Car Audio Centre

Posted 2 months ago

“Very fast next day delivery free of charge when ordered at 15.00. Very happy!!!”

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Posted 3 months ago

Thank you so much for giving Car Audio Centre a 5-star rating! We are thrilled to hear that you are satisfied with our services. We aim to provide the best quality products and customer experience to all our valued customers. Additionally, we are delighted to inform you that we offer very fast next day delivery free of charge when orders are placed by 15:00. We understand the importance of a timely delivery, and we are glad that our service met your expectations. Once again, thank you for choosing Car Audio Centre. It was a pleasure serving you, and we look forward to assisting you with any future car audio needs. Best regards, Donell Perry

Posted 3 months ago

Car Audio Centre is rated 4.4 based on 4,108 reviews