Could not be more un-helpful if they tried and have lost me as customer. Called to ask about a rear view camera, needed info on relay required for VW T5 that was required (apparently). The person on the other end was useless and seemed utterly fed up. I asked if it came with fitting instructions and was told that they stock thousands of products and sell them cheap so offering fitting advice wasn't possible. I didn't ask for fitting help, I asked if it came with fitting instructions! This was what got the 1 star... he told me it would be easier to buy the relay anyway as it was cheap and see if it comes with fitting instructions....Okaaaaaay then! What a clown, what a company. I then called Halfords who were very helpful. They told me the camera is relatively easy to fit. Regarding the relay, I was put on hold for a few minutes and was told that no relay was required as their records show they have fitted 3 cameras to VW T5 and non which required any replay, as it plugs into the head unit. Naughty Car Audio Centre. I have attached the 'Contact Us' statement so you can amend it to reflect what you really mean.