Ordered Pioneer speakers, shown as "in stock" on March 27th. Received acknowledgement with delivery predicted March 31 to April 2nd. Received nothing more so on 2nd April emailed for update. No reply. Rang 4th April to be told "on backorder" (still showing as in stock on their website) "you will have them next week." Heard nothing and still no speakers so today cancelled the order and got refund via PayPal. Absolutely useless comms and service. It is companies like this that drive people into buying from Amazon to their own detriment. So don't believe it if their website says an item is in stock - it bears no relationship to reality, and don't expect answers to emails. In addition always pay with Pay Pal as they make getting a refund a doddle. What a waste of my time.