I have rated car audio centre poor ,First of all I bought a Road Angel Gem from the original Road Angel company approx. 18 months ago their service was excellent in every way including technical support when ever I needed it . I now have a problem with the unit (the screen was dark and I could hardly see the numbers and letters ) I phoned them up and they promptly emailed me a fault form ,which I duly filled in and sent off with the Gem for repair .I phoned them back a week later and asked what was the problem and how much would it cost to repair ? I was put through to a voice mail with 3 options one was technical and I waited and waited for 5 mins and eventually hung up and tried again eventually a 3rd attempt was successful, it was then I learned that Road Angel had been sold and they were having problems with the telephone system ,the man said it was out of warranty and would cost near £50 to replace the screen but they cannot get one ,so they will instead sell me there new model for a £150 up front to be delivered to me around December 2017 or Jan 2018 ,or an old Gem for £130 with an old type screen that had gone faulty on my own so I offered £100 ,he never got back to me.I was not happy to put up £150and only receive a new unit in the next 4 months , nor to pay £130 for and old style Gem the same type I had problems with . I phoned again the following week and spoke to another man in sales and ended up paying £130 for the old type .The new company was slow to answer phones and slow to resolve matters . Alastair Sutcliffe