Yes the goods were delivered speedily. But my goodness this firm epitomises high pressure selling. And their prices are outrageous. The old Road Angel was taken over by this new firm who seem intent on milking their customers for all they are worth. The original GEM came with everything in one package including windscreen mounts (with suction cups). These are now over £30 extra and are a permanent fitting. (Pure does come with the dashboard mount, but a suction cup windscreen mount is useful if you want to use the unit in another car). The software isn't the worlds best, but the technical help line is very good. It isn't the easiest setting the thing up. Having said it does seem to be a significant step up from the GEM. Time will tell. I haven't used it fully yet.