Can see in general this company get strong reviews, however can only go from my experience so far, ordered an expensive radio £1300 from this company, took their advice on the components that were necessary to fit the radio, turns out the actual parts are no longer available. I'm obviously keen to get this sorted as soon as possible so have rung on a number of occasions to find out what's going on. Had a conversation today with one of their customer service agents who suggested to me that if I didn't like it I should send it back!! this is something that I'm trying to avoid as have already spent a number of hours fitting (stripped original fascia out and replaced with one suggested by them), and trying to get it to work including a 1 ½ hour round trip to one of their fitting locations for help, I do have to say the chap I met there was a star. I'm now in limbo waiting on a repose.