First and unfortunately the last time I will ever use this store. I purchased a wiring harness to connect an after market stereo in my car. Ordering was easy delivery was fairly quick. Unfortunately when trying to connect to my stereo the harness would not fit, compared the harness to the picture online and it didn't match. Checked I had ordered the right harness, yes the product code was correct but the harness wasn't. I called to explain and get a replacement, and was told I would receive an email with return instructions and a replacement would be sent as quickly as possible. No email was received and I had to return at my own expense, I also sent a letter with the return explaining the problem and requested a correct replacement. I received an auto response email letting me know I would have a refund which was received within a couple of days. So very poor customer service, no harness and £3.60 less in my pocket.