Christopher B****
I purchased my carbon 12,000lb winch specifically for a trip to Cape York superseding my old winch which was out dated and only 9,000lb pulling power. With a large heavy 200 series Landcruiser I required something with a bit more pulling power. The Carbon winch appeared to fit my requirements and with a 5 yr warranty, 12,000lbs pulling power, breather extension, wireless remote and an Australian company I thought why not. I had my winch for approximately 2 months, used it once on the old Tele track and failed by blowing a solenoid. To Carbons credit they sent me a replacement solenoid, to which I replaced even though it is under warranty., this did fix the current problem but has left me annoyed and apprehensive that should I need to use the winch again to save me, I have 0% confidence in the winches ability to do what was designed to do! I also think do I now need to take a spare solenoid with me on a winch that is now 4 months old just in case it lets me down? And why should I have to purchase a solenoid to take with me next time just in case it decides not to work? I like the idea of supporting local, but disappointed when this occurs first time use!
2 years ago
Read Carbon Offroad Reviews
Carbon Offroad has a 4.4 average rating from 241 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial