Carbon Offroad Reviews

4.4 Rating 241 Reviews
83 %
of reviewers recommend Carbon Offroad
Based on 241 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Carbon Offroad Reviews

About Carbon Offroad:

Proud Australian owned and operated 4x4 accessory company

Visit Website





Unit 10, 75 Waterway Drive

Write Your review

Tell us how Carbon Offroad made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Just purchased my 12k Version 3 winch from a local 4b supplier.Super happy with thhe winch n service.After talking to Carbon regarding certain items They couldnt have been more helpful..5* customer sevice n product..
Helpful Report
After being met with the challenges of finding a capable winch to handle my stretched 79 series with a 3.5 ton off road Hybrid camper in tow I contacted the team @ Carbon. Their customer service was second to none and were happy to spend the time to liase and work out which winch best suited my application! The shipping was fast and on first impressions as soon as you open the box you can see the build quality and attention to detail. Fitting the 15k Scout Pro was a breeze as a very detailed instruction booklet makes everything straightforward. The new black on black mega hook and winch rope compliment the ARB bull bar and colour scheme to perfection!! And at that price point I cannot recommend highly enough!!
Helpful Report
Thank you for your great review, we really appreciate your kind words.
I purchased a Carbon 12K 12000lb Electric Winch with Black Rope & Hook VER. 3 with a few other items the winch was dispatched the next day, but it's been a week and I have no information about when I can expect the other items to be posted or arrive! So my winch has been sitting in its box for 4 days now because I am still waiting for other items to install it!
Helpful Report
Good to deal with products work well
Helpful Report
I can't help but emphasize the tremendous assistance provided by the Carbon Offroad team, along with their products that truly excel in terms of quality.
Helpful Report
Thank you for your great review, we really appreciate your kind words.
Website was easy enough to use and hook turned up in a reasonable time frame
Helpful Report
Bought a rear recovery point they didn't have any in stock at the time and gave me the display one, great to deal with and very friendly to deal with.
Helpful Report
Awesome quality, fastest shipping ive ever got. Definstly will be shopping through yous again
Helpful Report
Thank you for your great review, we really appreciate your kind words.
Excellent customer service fast postage. Very helpful.
Helpful Report
Great customer service
Helpful Report
Thank you for your great review, we really appreciate your kind words.
Excellent service and a top quality product with a 5 star price. Could not be happier and have already sold one to my brother for you .
Carbon Offroad 5 star review on 9th October 2023
Helpful Report
very helpful down at pakenham and accomodating, very approachable with questions also
Helpful Report
Great Fast Service, and product is very very good.
Helpful Report
The dimensions of the winch I purchased are not exactly true due to the breather on the motor end of the winch. This proved troublesome when installing and I had to do some modifications to bar and vehicle to get it to fit.
Helpful Report
Products purchased were fine. Postage for 0.3kg was somewhat excessive and still took a week .
Helpful Report
Easy to deal with quick turnaround, communication, will use them again
Helpful Report
Excellent service and great fast shipping
Carbon Offroad 5 star review on 17th September 2023
Helpful Report
Good quality
Helpful Report
Great products and service.
Helpful Report
To early for working winch review as still working on the surprisingly easy install
Carbon Offroad 5 star review on 2nd September 2023
Helpful Report
Carbon Offroad is rated 4.4 based on 241 reviews