Login
Start Free Trial Are you a business? Click Here

Carbon Offroad Reviews

4.4 Rating 242 Reviews
83 %
of reviewers recommend Carbon Offroad
4.4
Based on 242 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Carbon Offroad Reviews
Visit Website

Phone:

1300780141

Email:

operations@carbonoffroad.com.au

Location:

Unit 10, 75 Waterway Drive
Coomera
4209

Write Your review

To early for working winch review as still working on the surprisingly easy install
Carbon Offroad 5 star review on 2nd September 2023
Helpful Report
Posted 1 year ago
Good follow communication and very helpful, thank you
Helpful Report
Posted 1 year ago
great winch, package has everything you need to self install.
Helpful Report
Posted 1 year ago
Great service & team. Will keep them for off road supplies.
Helpful Report
Posted 1 year ago
Thought the carbon hook was aluminium. Unfortunately was not, very heavy and decided to remove it and buy a factor 55 hook instead
Helpful Report
Posted 1 year ago
Thanks for the review Tony. The website description states the hook is forged from 40cr material which is a steel alloy material. We apologise for any confusion on your end. We are going to amend the listing with further detail to make sure it is 100% clear to any future buyers. Have a great day!
Posted 1 year ago
Needed a better looking winch hook, have to say I was very impressed with its quality and the design to allow is to be stored on its side against the winch plate.
Helpful Report
Posted 1 year ago
Very helpful and fast service , I would recommend this company to anyone looking for off road gear and a friendly professional team to help you out with any questions you might have about there extensive products and services
Helpful Report
Posted 1 year ago
Awesome product and service
Helpful Report
Posted 1 year ago
Thanks for the great review Leigh
Posted 1 year ago
Top quality product with very clear instructions. International shipping was super fast. very happy with the final product.
Carbon Offroad 5 star review on 14th August 2023 Carbon Offroad 5 star review on 14th August 2023 Carbon Offroad 5 star review on 14th August 2023
Helpful Report
Posted 1 year ago
Great winch, worked well. Had an initial problem with the wireless module and Carbon were very helpful and had a module posted the same day.
Helpful Report
Posted 1 year ago
Great to hear, thanks Jeff
Posted 1 year ago
Great help over the phone, fast shipping and great product
Helpful Report
Posted 1 year ago
Thanks for the awesome review Neall
Posted 1 year ago
I needed a winch controller in a hurry for my Cape York trip. (my original one went missing). With your help the right part arrived in time and I've had to use it a couple of times on this trip. Thanks team, your winch is a boomer!
Helpful Report
Posted 1 year ago
Thanks Greg, we're glad your Carbon Winch has helped you on your trip, if you have any photos, we'd love to see them, you can tag us on our socials
Posted 1 year ago
Great service.fast freight . Communication amazing
Helpful Report
Posted 1 year ago
Thanks Sarah, we love to see reviews like this.
Posted 1 year ago
Firstly, it is an absolutely awesome product. It looks great and works perfectly. All the accessories are well thought out. Secondly, the service is exceptional. Greg and Dave are the best auto technicians that I have ever met. Immensely knowledgeable in all aspects of 4WD and recovery. I will be heading back there for suspension, exhaust and other recovery parts. Do yourself a favour and make sure you include Carbon when you start shopping for winches and recovery gear.
Helpful Report
Posted 1 year ago
Thanks for your awesome review Dean, we look forward to helping you out with suspension and an exhaust in the near future
Posted 1 year ago
Great value offroad gear
Helpful Report
Posted 1 year ago
Thanks for the great review Mark
Posted 1 year ago
The online purchase was smooth and quick and delivery time was good but the product itself was disappoint.
Helpful Report
Posted 2 years ago
Hi Arthur, . I'm sorry to hear your hook pin wasn't up to scratch. We sell a lot of these and rarely have any issues so I can only guess that you've unfortunately received a faulty pin. Further to your phone conversation with Greg, I have just checked a new pin and circlip and found it to hold well, as it should, so i have packed it and it will leave Australia Post this afternoon to you Best Regards Dave
Posted 2 years ago
Staff was very helpful and the winch is super as well as looking good.
Carbon Offroad 5 star review on 16th July 2023
Helpful Report
Posted 2 years ago
Thank Richard, it was great to meet you when you popped in, your Rig looks awesome!
Posted 2 years ago
Great service & answered all questions when asked. Delivered to Darwin quickly & on time. Would definitely shop here again
Helpful Report
Posted 2 years ago
Thanks for your awesome review Rohan
Posted 2 years ago
Fabulous kit. Everything was included even a stubby holder! Well built and high quality finish when compared to other competitors in the market. Look awesome and tough on the Jeep Gladiator.
Carbon Offroad 5 star review on 10th July 2023
Helpful Report
Posted 2 years ago
Looks awesome, thank you for taking the time to give us a great review
Posted 2 years ago
Couldn't deal with a better team of people. Service and quality of product was awesome. That Dan bloke is something else.
Helpful Report
Posted 2 years ago
Thanks for your awesome review Jayson, we aim to please!
Posted 2 years ago
Carbon Offroad is rated 4.4 based on 242 reviews