CardOne ploy to fleece account holders. Yesterday I requested to transfer funds from my business account. If I wanted this to be done the same day I would have to pay £7.50. But I opted for next day 23/12/16 whereby I would pay £.30 fee for this transaction. At 12.45 on the 23/12/2016 I called CardOne to find out why funds hadn’t paid to my account but was told that because this particular transaction was processed after 4.00pm I wouldn’t be able to access the funds until Wednesday 28/12/16 next week!! The issue I have with CardOne my decision was based on the information provided by their online banking! Pay £7.50 to access funds on 22/12/2016 Pay £.30 to access funds on 23/12/2016 Just Imagine the sort of xmas I am going to have without any funds! I told them I would be closing my account because this is a ploy to charge account holders that £7.50 I was matter of fact told that it was my prerogative to do so!! In the new year I am going to take this opportunity with both hands and close this account!!!
3 years ago
Card One Banking has a 1.71 average rating from 66 reviews

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Alice, Customer Support

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