DON’T BUY online! Go to a showroom and try first would be my advice. Only choose the self-build option if you are fit and can do heavy lifting and check out the YouTube video first .... you won't find it on the CareCo website!! Ignore the “blurb” about the box as the engineer told me they bring a box if they’re collecting! Don’t bother looking for information on how to take off the Wheel Lock as it doesn't exist but DO have a piece of string handy (as told to me by the CareNo engineer!) to keep this from dropping down and causing alarm.Don’t bother with the instructions in the user manual … they are completely wrong and utterly misleading. Finally ….. DON’T!! Look elsewhere.