Dina Keen
Avoid for any cost!!!!We've placed the order for 15th November 2018.Its supposed to arrive at 27th of November .Then, we started to write messages and e-mails to customer service and asked where is our order.They pretended to look like they do not have your order details and e-mail address. Finally they found our order in January.There answer was simply as out of stock, but the same time they were bombing my e-mail box with letters advertised for the same product, which obviously out of stock.we started asking for a refund on 2nd of Jan.2019 ,again they started to make excuses and only 9 Jan. they agreed to refund which took more than 14 days as they promised. So I wrote the e-mail that we asked for a refund on 2nd Jan 2019. nearly 1 month gone and no refund yet. So, after so much time spending for e-mails and waiting, they have used our £80 for 2,5 months .It's like 0% loan for them.I will never order any products from this company.I wish them to close this company and stop ripping off people.
5 years ago
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Carethy has a 1.4 average rating from 1,026 reviews

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